It is essential participants feel comfortable about expressing their opinions. Create a learning atmosphere that encourages them to:
- be non-judgemental and show respect by accepting, but not necessarily agreeing with, what others say
- speak in the third person to preserve confidentiality, avoid disclosure and make the environment non-confrontational
- speak for themselves when discussing values, attitudes and opinions. Use the term “I think/believe...” rather than “we all think...” or “everybody knows...”
- avoid verbal and non-verbal ‘put-downs’ of other people’s ideas, opinions, beliefs and/or values
- pass if they do not want to share their ideas; this respects both the facilitator’s and participant’s right to privacy
- volunteer a response rather than be singled out by the facilitator
- take responsibility for their own learning
- discuss and reflect on their learning through appropriate processing questions
- identify bias, prejudice and stereotypes
- feel they have the right to have a shift in attitude, or to make a mistake.